It is recommended that you have frequent breaks throughout the day. Just remember to tap “Go Offline” when you do.
Driver fatigue poses a significant risk to everyone on the road. Fatigue reduces attentiveness and alertness, it slows reaction times and can lead to microsleeps – factors contributing to the risk of a road crash. To prevent this risk, you should avoid driving tired.
Once you’ve reached 13 hours of online time, you’ll need to take an 8 hour break to rest before going online again. Your online time will reset automatically once you’ve taken this break. You can easily track your online time in the DiDi Driver app via Profile Picture > Account > Online Hours.
Fatigue means a gradual loss of alertness that leads to occasional microsleeps (or ‘nodding off’) and then sleep. Driver fatigue can be caused by too little sleep, driving when you would normally be asleep, or remaining awake and driving for extended periods of time.
The effects of driver fatigue include:
slowed reactions and decisions;
decreased tolerance for other road users;
poor lane tracking and maintenance of speed; and
decreased alertness.
Danger signs that you are suffering from driver fatigue include:
wandering thoughts;
missing a gear, road sign or exit;
slowing unintentionally;
braking too late;
excessive yawning;
blinking more than usual or sore eyes;
difficulty keeping your head up; and
noticing your eyes closing involuntarily.
Driver fatigue is a significant safety hazard to everyone on the road. Fatigue reduces attentiveness and alertness to dangers, slows reaction times and can lead to microsleeps – factors contributing to the risk of a road crash. To mitigate against this risk, you should avoid driving tired.
Once you reach the limit of 13-hours online, you will be automatically placed offline. You can track the start and finish time via the red banner in the DiDi Driver App.
How is the refresh time calculated if I go online and offline at irregular times?
Your online time commences when you tap START in the DiDi Driver app and ends when you go offline.
For example, if you are online for two (2) hours and offline for four (4) hours, your online time will continue accumulating from the previous record of two (2) hours. To reset your online time, you must go offline for 8 consecutive hours to rest.
Once you’ve been offline for 8 consecutive hours to rest, you can go back online by tapping ‘START’ on the homepage.
Your online time commences when you tap START in the DiDi Driver app and ends when you go offline. For example, if you are online for two (2) hours and offline for four (4) hours, your online time will continue accumulating from the previous record of two (2) hours. To reset your online time, you must go offline for 8 consecutive hours to rest.
After 7 hours of online time, you will receive a prompt to have a 30 minute rest. You will also receive a prompt at 12 hours of online time to let you know that you are an hour off reaching the online time limit. You can easily track your online time in the Driver app via ‘Driving Hour’ on your Profile.
Once you’ve reached 13 consecutive hours of online time, you’ll need to take an 8 hour break to rest before going online again. Your online time will reset automatically once you’ve taken this break.
We are committed to safety. Our online time limit and driver fatigue management policy aims to ensure all drivers are fit to drive whilst using the DiDi app.
Unfortunately not. When you reach 13 cumulative hours of online time without taking a consecutive 8-hour break, the app will take you offline automatically for 8 hours so that you can rest before coming back online.