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If you have a problem please contact with our support team

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We are here to listen to you.

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What do you need?

DiDi Customer Support can assist you with any enquiries, issues, or questions you have with DiDi.

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You can speak to our Customer Support Team

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Need further information, you can contact DiDi Customer Support directly via email at or

Urgent Contact

For any safety critical incidents, you can contact the 24/7 DiDi Incident Response Team via email at

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