Contact Us

If you have a problem please contact with our support team

Contact DiDi Australia

We are here to listen to you.

What do you need?

DiDi Customer Support can assist you with any enquiries, issues, or questions you have with DiDi.

Call us

You can speak to our Customer Support Team

Email us

For further information, contact DiDi Customer Support via the DiDi app or at

Urgent Contact

For any safety critical incidents, you can contact the 24/7 DiDi Incident Response Team via email at