When should I use the Emergency Button?


Help Center DiDi Australia

When should I use the Emergency Button?

Your safety is our priority. If you’re ever in a situation where you feel unsafe or have been injured during a trip, you can use our Emergency Button to call 000. If the emergency did not occur during a trip, please contact emergency services by calling 000 directly. You can also send your location and trip progress to your Trusted Contacts using the ‘Share Trip’ feature.

Please note: the Emergency Button should only be used in an emergency. This includes, but is not limited to:

– If you feel your life is in danger

– If you have been physically / sexually assaulted

– If you, another rider or the driver has been seriously injured

More FAQ for Drivers

Read for more information

More FAQ for Drivers

Read for more information

More FAQ for Riders

Read for more information

More FAQ DiDi Delivery Rider

Read for more information

More FAQ DiDi Delivery

Read for more information

didi conductor logo

DiDi Driver

Make Extra Money