Your safety is our priority. If you’re ever in a situation where you feel unsafe or have been injured during a trip, you can use our Emergency Button to call 000. If the emergency did not occur during a trip, please contact emergency services by calling 000 directly. You can also send your location and trip progress to your Trusted Contacts using the ‘Share Trip’ feature.
Please note: the Emergency Button should only be used in an emergency. This includes, but is not limited to:
– If you feel your life is in danger
– If you have been physically / sexually assaulted
– If you, another rider or the driver has been seriously injured