What signage requirements do I need?


Help Center DiDi Australia

What signage requirements do I need?

While signage requirements differ across each state and territory, drivers must ensure that they comply with the signage requirements applicable to their particular area of operation.

In order to assist drivers with their obligations, DiDi provides the required number of removable window stickers with pre-approved DiDi logo (“DiDi signs”). The DiDi signs are retroreflective, in a square shape and at least 146mm x 146mm in size. If needed, drivers can request additional DiDi signs at one of our Driver Hubs or by contacting us directly.

Please note: it is the driver’s responsibility to ensure that the DiDi signs are properly displayed as required by the local regulations. Drivers who fail to comply with the regulatory requirements may be subject to a penalty imposed by local authorities. DiDi will not indemnify any driver for any penalties issued to the driver in relation to the driver’s failure to comply with the relevant signage requirements.

Drivers should carefully review the relevant sections below for the specific requirements applying to them. Please review this section regularly as DiDi may amend these guidelines from time to time to reflect the legislative and regulatory updates. For further and latest information on the relevant regulatory requirements, please refer to the website of the Commercial Passenger Vehicles Victoria (“CPVV”). Drivers can obtain the CPVV sign from their website.

Victoria By way of guidance, drivers must ensure that:

  • At least one DiDi sign or CPVV sign is displayed;

  • The DiDi sign or CPVV sign displayed is incapable of being removed by a person seated in the driver’s seat of the vehicle; and

  • The DiDi sign or CPVV sign is clearly visible from the outside of the vehicle.

Tip: Apply the DiDi sign or CPVV sign on the rear windscreen

Drivers must also ensure that, whenever they use their vehicle for purposes other than providing transportation services to passengers using DiDi’s App (ie when you are not logged into DiDi’s App), they remove all DiDi signage from the vehicle.

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