What happens if I cannot locate the recipient?

DiDi Centro de Ayuda

If you are unable to contact the recipient after waiting 3 minutes at the drop-off location, contact the sender (rider) and ask them if they would like to leave the parcel at the drop-off location or return the parcel to the sender by adding the pickup location as a second stop in their DiDi app. If there is a second stop, the app will recalculate the delivery fee.

didi conductor logo

DiDi Driver

Make Extra Money