What happens if I am late to the pick-up location?


Help Center DiDi Australia

What happens if I am late to the pick-up location?

The driver will only wait for 3 minutes at the pick-up location after which (s)he will be eligible to cancel the delivery request and you may be charged a cancellation fee if they do cancel. We advise that you track the location of the driver and arrive at the pick-up location on time. In case you are running late or are having difficulties locating the driver, call the driver to inform them.

More FAQ for Drivers

Read for more information

More FAQ for Drivers

Read for more information

More FAQ for Riders

Read for more information

More FAQ DiDi Delivery Rider

Read for more information

More FAQ DiDi Delivery

Read for more information

didi conductor logo

DiDi Driver

Make Extra Money