Help Center DiDi Australia

Upfront Fares

Upfront Fares are available in all cities where DiDi operates and have been introduced to give riders certainty (up to a certain point) of the price they will pay for their trip. Please keep in mind that Upfront Fares don’t account for additional stops, change of destination or unexpected detours. If the actual trip varies significantly from the estimated Upfront Fare, the fare will be adjusted accordingly. We’ll still be calculating Real-Time Fares during trips to ensure that any unexpected detours / peak-hour traffic will result in an updated fare for the rider. We’ll also be constantly monitoring trips to ensure that all fare changes are fair for both riders and drivers. 

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