Undelivered In-store Items


Help Center DiDi Australia

Undelivered In-store Items

Step 1 Tap the ≡ icon to notify of undelivered item(s)

Locate the phone icon above ‘Customer Support’ to contact the store for instructions. 

STEP 02 To continue, complete the order in app

To proceed with your return tap ‘Complete order’.*In case you are required to return to the store for any reason you will be paid for the return trip in your next payment cycle. 

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