Each time you drive through a toll during a trip, the toll fee amount is automatically added to the trip fare.
If you find you are missing a toll amount, please contact Customer Support and provide us with the following details:
– The trip you are missing a toll from
– The toll name
– The amount missing
If we determine that a toll amount was missing, we’ll add this toll to the next payment cycle and this will reflect in your payment statement (under ‘Other’).