I paid a toll using cash

DiDi Centro de Ayuda

If your trip passes through a toll road, the toll amount will be added to your total trip fare. This means you cannot pay for a toll with cash as the toll amount will be automatically included to the total fare .

If you’ve paid your driver in cash, we’d be more than happy to help resolve the issue. Simply contact Customer Support, provide your trip details and we’ll review the situation for you.

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