How it works?

Ordering a DiDi Share is almost the same as ordering a DiDi Express. Simply:

Step 1: Each trip request is marked with the trip type, letting you know upfront that it is a “Share” trip. 

Step 2: Drive to the pick up point shown on the map. Swipe “Arrived for pickup” when you arrive and wait for the riders to enter your vehicle. 

Note: As DiDi Share riders are required to walk a short distance to their pickup location, they’ll have 3 mins to arrive before you can cancel the trip and receive a Cancellation Fee.

Step 3: When the rider(s) have arrived for pickup, you’ll need to double check and confirm that the number of riders present matches the number detailed in the trip request. You must also ensure that they are both seated in the back seats.

Once confirmed, tap “Arrived for pickup”. After the rider(s) have entered the vehicle and buckled up, tap “Start trip” to get directions to the next pickup point or destination. 

What if more riders showed up at the pickup point than shown in the request?  Please advise them that you cannot take their trip and cancel. Rest assured that your Completion Rate (CR) won’t be affected. 

Step 4: During your ride to the destination, you may receive another Share trip request. In this instance, you can continue to the pickup point and repeat the steps above.