DiDi is committed to promoting a safe ridesharing community for everyone. If you’d like to share your trip status / live location with friends or family, you’ll need to add Trusted Contacts. To do so, simply head to the sidebar menu and tap Safety Centre > Trusted Contacts. You’ll then be able to enter the name and mobile number of trusted contacts you’d like to share your trip status / location with.
Please know, if you’re ever in a situation in which you feel unsafe or have been injured, you can call emergency services on 000. During a trip, you can also call 000 by using our Emergency Button (this will also notify your Trusted Contacts).
Our DiDi Incident Response Team is also available 24/7, please contact us if you wish to report an incident.
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