How do I contact a rider?
Once you’ve accepted a trip request, you can contact the rider via message / phone call. To contact your rider:
– Tap the PHONE icon to call
– Tap the MESSAGE icon to send an in-app message
Please note: for privacy reasons, mobile numbers are kept anonymous for both riders and drivers. If the trip ended within the last 7 days, the rider can contact you directly through the self-help function in the app. Please remind your rider to take all of their belongings with them when the trip has ended!