Error adding a payment method

DiDi Centro de Ayuda

If you are experiencing an error adding your payment details, try using another credit or debit card payment.

When adding it again, please make sure all the payment information is correct. If you’re still having trouble adding a payment method to your account, this could be due to the following:

  • Insufficient funds

  • Invalid transactions

  • Lost / stolen card

  • Expired card

  • Invalid card number / CVV

  • Suspected fraud

We recommend contacting your bank for further assistance.

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