Can the driver and the recipient contact each other?


Help Center DiDi Australia

Can the driver and the recipient contact each other?

For privacy reasons, direct recipient and Delivery driver contact is not available through the app. To help your parcel recipient collect the parcel, provide the driver with their first name for the driver to confirm the correct parcel recipient. The driver or the recipient may contact you if they are unable to find each other at the drop-off location so please be ready.

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