COVID-19 | DiDi Reduces Services-fees To 5%
At DiDi we are committed to safeguarding you and the wider driver-partner.
Our Plan to Support Driver-Partners
At DiDi we are committed to safeguarding you and the wider driver-partner and rider community during this period of uncertainty.
DiDi Reduces Services-fees To 5%
All Driver-Partners keep 95% of fares starting Monday 23 March* With many Australian’s practicing social distancing, you may experience fewer people travelling. In order support your earning potential, DiDi is reducing the services-fees we charge to 5% for all driver-partners across Australia for a 4 week period starting Monday 23 March.
For Driver-Partners in VIC, QLD & NSW
This temporarily replaces the DiDi Advance Program which will be paused and reinstated at a later date. You therefore you do not need to achieve any trip targets or goals to maintain this 5% services feee for the next 4 weeks.
For Driver-Partners in WA
This temporarily replaces the 11% Services Fee which will be paused and reinstated at a later date.
*This excludes booking fare, levy and other third party charges and will apply until 20 April 2020.
Would you like to drive with DiDi?
Take home more of the fare with DiDi’s industry-leading low Services Fees and additional bonuses.
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Community Guidelines
We want to look out for each and every member of our community. The following guidelines are meant to ensure that drivers and riders will feel safe, respected, and at ease while using the DiDi app.
Drive Safe
We look out for each and every member of our community to ensure all drivers and riders feel comfortable, respected, and at ease, while using the DiDi app.
Ride safe, arrive safe.
We are committed to looking out for each and every member of our community to ensure all drivers and riders feel comfortable, respected, and at ease, while using the DiDi app.
COVID-19 | Ride Safe, Ride Kind.
To help drivers maintain their earnings during this period when people are travelling less, we have lowered our services fee.
COVID-19 | Ride Safe, Ride Kind (Returning from overseas travel)
As per Australian Government regulations, from 11.59pm on Saturday 28 March, all returning overseas travellers are required to quarantine.
COVID-19 | Drive Safe, Drive Kind (Driver-Partners)
At DiDi we are committed to safeguarding you and the wider driver-partner and rider community during this period of uncertainty. Find below the steps we are taking to support your wellbeing and financial security.
