Contact Us

If you have a problem please contact with our support team

Contact New Zealand

We are here to listen to you.

What do you need?

DiDi Customer Support can assist you with any enquiries, issues, or questions you have with DiDi.

Call us

You can speak to our Customer Support Team by calling 1800 413 678.

Email us

Need further information, you can contact DiDi Customer Support directly via email at or

Urgent Contact

For any safety critical incidents, you can contact the 24/7 DiDi Incident Response Team on +61 2 8488 0901 or via email at

Contact Info New Zealand
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