We are here to listen to you.

Contact Info New Zealand

What do you need?

DiDi Customer Support can assist you with any enquiries, issues, or questions you have with DiDi.

Email us

Need further information, you can contact DiDi Customer Support directly via email at help.driver@nz.didiglobal.com or help.rider@nz.didiglobal.com

Urgent Contact

For any safety critical incidents, you can contact the 24/7 DiDi Incident Response Team via email at help.safety.nz@didiglobal.com

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