If you have a problem please contact with our support team
DiDi Customer Support can assist you with any enquiries, issues, or questions you have with DiDi.
You can speak to our Customer Support Team
For further information, contact DiDi Customer Support via the DiDi app.
For safety critical incidents in Australia, please contact the 24/7 DiDi Incident Response Team via email at help.safety@didiglobal.com.
